Dear Hosted Phone Customer, We at GWI greatly appreciate the trust and confidence you have placed in us to provide your organization with seamless and cost effective hosted phone service. As we all continue to take precautionary steps during the COVID-19 outbreak, we realize that allowing your employees to work remotely may be a key component of those precautions. Your …

Starting on March 1, we are now assessing a $4.95 per month fee for customers who wish to have a paper statement mailed them.  We are involved in a concerted effort to reduce paper usage and also implement processes that will ensure your data privacy; signing up to our Online Customer Portal allows us to do that in collaboration with …

As part of trying to help in any way we can regarding the current coronavirus situation in the US, we at GWI have decided to the following with some other ISP’s in the country, in coordination with FCC: Not terminate service to any residential or small business customer because of an inability to pay their bills due to disruptions caused …

Networks are vital to society and GWI provides highly reliable, secure networks that meet society’s needs. Over the past few years, we have worked hard to make our company resilient and capable in the face of natural disasters and other unforeseen events. We have evolved so that all of our office job functions can be performed virtually. In the case …

Great Works Internet (GWI) is pleased to announce the hiring of Christopher Caiazzo as the company’s new Director of Customer Operations.  Christopher brings a wealth of experience to the position and will be heavily focused on leading the service delivery and support groups as well as being the principal customer advocate.  “For 25 years we have been in the forefront …

The issue of digital privacy is a predominant topic of citizen rights in today’s digital age. Information that tacitly is your property, is no longer expressly protected. In fact, our personal information is used as an economic transaction tool which has deleterious effects on us on a personal and societal scale. In instances where the merchants of our personal information are …

Kerem Durdag was officially appointed to President, in addition to his duties as Chief Operating Officer, for GWI. As the company continues to evolve and focus heavily on fiber optic deployment and rural broadband expansion, Durdag has been instrumental in the strategic direction, development, and growth of the organization. GWI’s CEO, Fletcher Kittredge, stated that “Kerem joined our team two …

Nearly half of the U.S. population (45%) lacks access to a low-price wired broadband offering, according to a new broadband affordability report from BroadbandNow, the organization that maintains a detailed database of broadband offerings throughout the U.S. The research also showed that people in rural areas pay higher prices and that, ironically, people in areas with higher average income pay …

Lawmakers are scheduled to take up a measure Tuesday that would require Maine internet service providers to obtain consent before sharing customer data with a third party. AUGUSTA — A bill going before a legislative committee Tuesday would require Maine internet service providers to receive customers’ consent before sharing or selling their data to third parties. Rep. Shenna Bellows, D-Manchester, …