News

May Update from our President and COO

As we start seeing our family, friends, colleagues and neighbors in person it is good to acknowledge the strength that carried everyone through. GWI is actively trying to enable the onrush,  present and future with, its peers: We have been working closely with the federal, state and local governments on optimal mechanisms to disburse the stimulus funds for broadband networks and …

Emergency Broadband Benefit Program

Biddeford, Maine– Biddeford Internet Corporation d.b.a GWI, Maine’s premier provider in fiber-optic internet service and the state’s first B Corporation certified Internet Service Provider (ISP), announced today that they will participate in the Federal Communications Commission’s Emergency Broadband Benefit program (EBB), which will assist Maine families in acquiring low-cost, high-speed fiber-optic internet services. The FCC’s EBB program is designed to …

April Update from our President and COO

I hope you and your family are healthy and blessed. As we all are looking forward to the days of vaccinations and the regular movements of life to starting returning to normal, for GWI, 2021 shapes up to be a busy year along several important fronts. We are an approved provider of Emergency Broadband Benefit Program that is administered by …

Potential Criteria for Broadband B Corporations

GWI was recently certified by B Labs as a B Corporation. B Corporations “are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.” It was an interesting process, worthwhile but not to be undertaken lightly. One aspect that made it interesting  was that we were the first …

GWI Becomes B Corporation Certified

Biddeford, Maine– Biddeford Internet Corporation d.b.a GWI is excited to announce that it has become the first Broadband Carrier in the nation to achieve B Corporation certification.  The certification comes after months of planning and qualification work and aligns GWI with other prestigious businesses such as Patagonia, Ben & Jerry’s, and on a regional level with businesses such as Allagash …

Free Public WiFi Hotspots in South Portland and Sanford

As days turn into weeks and the weeks now become months, we as global citizens are all, universally, feeling the effects of COVID-19.  The world is in flux and uncertainty now reigns supreme. The pandemic has unearthed very harsh realities that will inevitably change the way we operate our businesses, schools, healthcare systems, and general ways of life forever.  Policies, …

Relocating Hosted Phones

Dear Hosted Phone Customer, We at GWI greatly appreciate the trust and confidence you have placed in us to provide your organization with seamless and cost effective hosted phone service. As we all continue to take precautionary steps during the COVID-19 outbreak, we realize that allowing your employees to work remotely may be a key component of those precautions. Your …

Paper Statement Fee

Starting on March 1, we are now assessing a $4.95 per month fee for customers who wish to have a paper statement mailed them.  We are involved in a concerted effort to reduce paper usage and also implement processes that will ensure your data privacy; signing up to our Online Customer Portal allows us to do that in collaboration with …

GWI Doing Its Part to Help Communities Affected by Coronavirus Pandemic

As part of trying to help in any way we can regarding the current coronavirus situation in the US, we at GWI have decided to the following with some other ISP’s in the country, in coordination with FCC: Not terminate service to any residential or small business customer because of an inability to pay their bills due to disruptions caused …

Business Resiliency

Networks are vital to society and GWI provides highly reliable, secure networks that meet society’s needs. Over the past few years, we have worked hard to make our company resilient and capable in the face of natural disasters and other unforeseen events. We have evolved so that all of our office job functions can be performed virtually. In the case …

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