GWI Careers

 

Great Networks Internet (GWI) is hiring a full time Fiber Project Manager to join their dynamic Network Engineering team in Maine. What will you work on?  New technologies and find innovative ways to meet fiber network deployment needs.  The Fiber Project Manager is responsible for the management, coordination and tracking of fiber projects ranging in size from single customer to small fiber network extensions from the time the order is placed to the signing of the final invoice.  You will be the primary interface between the sales, engineering and executive teams, while also directly interacting with customers to communicate proper expectations for deliverables.
GWI is a Certified B Corporation and on the 2020 and 2021 Maine’s Best Places to Work list. GWI’s networks are infused with their DNA of network reliability, neutrality, privacy, and security. These networks are vital for everyone; digital inclusion is a fundamental goal. Every day, GWI measures their performance not just on profit but on the positive impact their network has on the communities they passionately serve.

Primary Responsibilities:

    • Act as the primary point of contact and subject matter expert (SME) for small fiber builds, interfacing with internal and external customers to communicate schedules, challenges, progress and set appropriate expectations for scope, budget and project delivery.
    • Generate estimates for small construction projects to the sales team.
    • Work with pole/landowners to obtain attachment licenses, rights of ways and easements required to complete the project.
    • Utilize the GWI fiber management system to design, record, and maintain accurate records of completed construction and circuit information.
    • Generate Scope of Work (SoW) for contractor completion of fiber splicing/construction.
    • Utilize fiber construction contractor resources to complete installation work.
    • Process requests for “make ready”, DOT work, and municipal requests.
    • Maintain fiber material inventory and stock levels.
    • All engineering team members participate in an On-Call rotation.  Fiber Project managers are responsible for all emergency and trouble responses for outages related to fiber network impairment.  Samples of such incidents include pole hits from automobiles, pole fires, tree related damage, and animal damage.
    • Work jointly with customer support, field operations, and engineering to mobilize necessary repair crews to isolate and repair any fiber impairments.

Minimum Knowledge, Skills, and Abilities Required:

    • High school diploma or equivalent.
    • A valid driver’s license.
    • Basic telecommunications experience/knowledge is preferred.
    • Knowledge of outside plant construction techniques (aerial & underground) preferred.
    • Working knowledge of NESC, NEC and OSHA standards is preferred.
    • Ability to thrive in a dynamic problem-solving environment with strong project management skills.
    • Detail oriented with the ability to multitask in a fast-paced environment.
    • Strong interpersonal skills with a high level of integrity.
    • Excellent communication, organizational and administrative skills.
    • A positive attitude and desire to deliver exceptional results for our customers.
    • Ability to speak to customers to set expectations, and ultimately communicate technical information to non-technical audiences.
    • Personal commitment to safety and continual professional development.

Working Conditions:

    • Working at home during the pandemic.
    • After the pandemic, working at home and in the office as needed.
    • Normal office environment with moderate exposure to noise, dust, and temperature.
    • When required ability to lift up to 50 lbs.
    • Position may require excessive use of telephone, keyboard and monitor to perform regular functions of the job.
    • Periodic travel to other locations is required.  Overnight travel, occasional.
    • Travel in inclement weather conditions may be necessary.
    • Occasional travel/work in the outdoors, walking and surveying outside plant facilities.
    • Occasional travel/work at customer locations.
    • Some central office (CO) and data-center type environments with exposure to higher noise levels, dust and ladder work (up to 12ft).
NO PHONE CALLS OR RECRUITERS, PLEASE
Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, familial status, domestic violence status, or any other status protected by law.