April Update from our President and COO

I hope you and your family are healthy and blessed. As we all are looking forward to the days of vaccinations and the regular movements of life to starting returning to normal, for GWI, 2021 shapes up to be a busy year along several important fronts. We are an approved provider of Emergency Broadband Benefit Program that is administered by …

Potential Criteria for Broadband B Corporations

GWI was recently certified by B Labs as a B Corporation. B Corporations “are businesses that meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.” It was an interesting process, worthwhile but not to be undertaken lightly. One aspect that made it interesting  was that we were the first …

Working from home with your GWI VoIP phone service

Shanna O'Berry

THREE TYPE OF NEEDS WITH DIFFERENT SOLUTIONS: NEEDS Individual users Key answering positions Main business number Individual users are the easiest to affect. These users are only concerned with their calls and their voice messages. Any Solution is valid. Key Answering positions, like a receptionist, is more difficult due to the volume of calls and need to manipulate calls. They …

GWI Becomes B Corporation Certified

Biddeford, Maine– Biddeford Internet Corporation d.b.a GWI is excited to announce that it has become the first Broadband Carrier in the nation to achieve B Corporation certification.  The certification comes after months of planning and qualification work and aligns GWI with other prestigious businesses such as Patagonia, Ben & Jerry’s, and on a regional level with businesses such as Allagash …

Free Public WiFi Hotspots in South Portland and Sanford

As days turn into weeks and the weeks now become months, we as global citizens are all, universally, feeling the effects of COVID-19.  The world is in flux and uncertainty now reigns supreme. The pandemic has unearthed very harsh realities that will inevitably change the way we operate our businesses, schools, healthcare systems, and general ways of life forever.  Policies, …

Relocating Hosted Phones

Dear Hosted Phone Customer, We at GWI greatly appreciate the trust and confidence you have placed in us to provide your organization with seamless and cost effective hosted phone service. As we all continue to take precautionary steps during the COVID-19 outbreak, we realize that allowing your employees to work remotely may be a key component of those precautions. Your …

Paper Statement Fee

Starting on March 1, we are now assessing a $4.95 per month fee for customers who wish to have a paper statement mailed them.  We are involved in a concerted effort to reduce paper usage and also implement processes that will ensure your data privacy; signing up to our Online Customer Portal allows us to do that in collaboration with …