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Email Support

I need help resetting my password(s).

EMAIL If you know your current password, log into the Webmail Portal and complete these steps: 1. In the Settings...

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Email Migration Guide

The Email Migration Guide can be found here.

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I normally use an email platform for sending and receiving emails. Why can’t I see any of my emails when I log into my GWI Webmail?

Don’t panic, that’s normal. By default, POP3 services download email directly from the server to the device. This removes the...

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Settings for mail clients (POP)

Server: incoming.gwi.net Username: username@gwi.net (the domain is *required*) Port: 110 For POP with SSL enabled, use Port: 995

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Settings for mail clients (IMAP)

Server: incoming.gwi.net Username: username@gwi.net (the domain is *required*) Port: 143 For IMAP with SSL enabled, use Port: 993

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Settings for mail clients (SMTP)

Server: outgoing.gwi.net SMTP Authentication is *required* Username: username@gwi.net (the domain is *required*) Port: 587 or 8025 Note: Allows sending mail...

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How do I deal with email spam?

Click here for a full list of instructions ».

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How do I forward my email from webmail?

Click here for a full list of instructions ».

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I forgot my webmail password. How do I recover it?

Click here for a full list of instructions ».

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My webmail mailbox is full. What do I do?

Click here for a full list of instructions ».

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I’m having issues downloading an email that is large due to an attachment. What do I do?

Click here for a full list of instructions ».

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How do I block an email address in my webmail?

Click here for a full list of instructions ».

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