GWI Help & Support
Setup
Do I receive a GWI router as part of my Internet plan?
Unfortunately, not at this time. We do have a Wireless Gateway available to Fiber customers, but for all other connections,...
Is your modem wifi compatible?
While our DSL modems are not, a selection of our fiber ones do offer wifi capability. Call us to find...
How long does it take for Internet to be set up at my house?
Outside of fiber services, we partner with your local phone company, who first needs to deliver the copper line to...
Do I need to pay GWI through your technician while they’re at my home?
Customer satisfaction is our first priority. (Really!) Billing is established at the time of your service order, but we don’t...