GWI, Great Works Internet

Support

Help & Support.

The topics our team helps with every day, and a direct line to a real person in Maine when you'd rather just talk to someone.

Talk to a person in Maine

866-494-2020

Monday to Friday, 8:00am to 5:00pm ET

Response within one business day.

Billing & Payments

  • Accessing your documents
  • Navigating your Account Summary
  • Payment methods, auto pay, and recurring payments
  • Managing notification settings
billing@notices.gwi.net

Technical Support

  • Why WiFi can be slower than a wired connection
  • Running a speed test
  • How much bandwidth streaming actually needs
support@notices.gwi.net

Additional Resources

  • Forwarding a hosted PBX phone
  • Dialing into an auto attendant
  • Setting up voicemail
  • Two-factor authentication
support@notices.gwi.net

Shopping rather than troubleshooting? Check your address or review the broadband labels.

GWI puffin mascot giving a thumbs up

Great Works for 30 Years and Counting

Join the thousands of Mainers who have already ditched Big Cable for a better, local alternative. Experience the internet the way it was meant to be.