If you have any questions about creating or uploading your web page or image files to GWI's servers, here is the place to check. The majority of these FAQs and How To... instructions focus on uploading your page and getting it working correctly. If you want to learn more about HTML or web design, there are many tutorials on the web and some great computer resource books at your local bookstore.

1. How do I create a Web Page?
   
2. What is HTML?
   
3. What should I name my files?
   
4. Can I hire GWI to make my Web Page?
   
5. Can I use Microsoft Front Page Extensions?
   
6. Can I use CGI Scripts?
   
7. Can I use Server Side Includes (SSIs)?
   
8. Can I protect my web page with a password?
   
9. Can I add a Hit counter to my web page?
   
10. How do I setup an email form on my web page?

1. Can I use my web space for on-line auction images?
   
2. What type of image files are best?
   
3. What should I name the images?
   
4. How do other people see my images?

1. Where do I upload my files to?
   
2. How do I upload my files?
   

1. Where do I install my CGI scripts?
   
2. What is the absolute path for my CGI scripts?
   
3. How do I call my CGI scripts?
   
4. How do I use cgiwrap with my personal website?
5. What is the path for perl on your server?
6. What about perl5?

1. I keep getting the error "HTTP 404: Not Found", why?
   
2. I keep getting a "Forbidden" error, why?
   
3. My CGI's aren't working, why not?

1. Does GWI offer hit reports for personal webspace?

1. How do I create a Web Page?
   You can create "raw" HTML using a simple text editor like NotePad in Windows. Or, there are many HTML editors available at cost or for free that can allow you to design a web page without knowing HTML. You may also visit our handy tutorial on How to Create a Web Page to get started.
   
   
2. What is HTML?
   HTML stands for HyperText Mark-up Language. It is the language that is used to create a web page. All of the text on any web page looks the way it does because of HTML commands. Try the "View Source" command of your web browser to see what really makes up a web page.
   
   
3. What should I name my files?
   Our servers do not have a lot of restrictions for file names, however, there are several recommendations:
   
   
   1. In HTML, file names are Case Sensitive. This means home.html is different than Home.html. To keep things simple, we recommend that you keep all filenames lowercase.
   2. While spaces in filenames are allowed, they can cause many problems. Rather than using a space, we recommend using the underscore or dash characters. (e.g. web_page.html or web-page.html, not web page.html.)
   3. On HTML pages, you can use either .html or .htm as the extension, either will work fine.
   4. Your "home" page file needs to be named one of the following: home.html, home.htm, index.html or index.htm. If one of these files is present in a directory, it will load automatically. It is highly recommended that you only have one file in a directory with one of these names. (i.e. do not have both home.html and index.html in the same directory.)
      
      
4. Can I hire GWI to make my Web Page?
   GWI Does not provide Web Design, however we have Marketing Partners who do offer Web Design. Visit our list of MP's and those who offer Web Design.
   
   
5. Can I use Microsoft Front Page Extensions?
   No. FrontPage Extensions are available only on our commercial web server.
   
   
6. Can I use CGI Scripts?
   Yes. See below for tips and instructions on their use.
   
   
7. Can I use Server Side Includes (SSIs)?
   No. Server Side Includes are available only on our commercial web server.
   
   
8. Can I protect my web page with a password?
   Yes, our servers support the .htaccess password protocol. See our .htaccess mini-FAQ.
   
   
9. Can I add a Hit counter to my web page?
   Yes, GWI already has a counter CGI installed for you to use if you like. Instructions on adding it to your site can be found in our Hit Counter Page. If you prefer, you can install a counter CGI of your own, which can many times give you more control over your website.
   
   
10. How do I setup an email form on my web page?
    The easiest way would be through cgiemail, which we already have installed on our servers. See our cgiemail FAQ for instructions on setting it up.
    

1. Where do I upload my files to?
   The host will be home.gwi.net. The directory path will be public/www. MORE
   
   
2. How do I upload my files?
   The most common way is to use an FTP program. There are several free FTP programs available for both Macintosh and Windows computers. Some web page editors have FTP capabilities built in. Most computers do not come with a built-in FTP program, so you will need to download and install one first.
   
   
   1. Text files (.html, .htm, .pl, .cgi, or .txt) need to be uploaded using TEXT or ASCII as the method.
      
   2. Image files (.jpg, .gif) need to be uploaded using RAW DATA (Mac) or BINARY (PC).
      
      FTP Tutorial
      

1. Where do I install my CGI scripts?
   CGI scripts need to be installed in the cgi-bin directory in the root level of your website (the same place you would put your home page). Usually, this directory does not exist, and you will have to create it.
   
   
2. What is the absolute path for my CGI scripts?
   /home/customers/[First letter of username]/[Second letter of username]/username/public/www/cgi-bin/script-name.cgi
   
   
3. How do I use cgiwrap with my personal website?
   http://home.gwi.net/cgi-bin/cgiwrap/~username/script-name.cgi
   
   MORE
   
   
4. How do I call my CGI scripts?
   http://home.gwi.net/cgi-bin/cgiwrap/~username/script-name.cgi
   
   
5. What is the path for perl on your server?
   /usr/bin/perl
   
   
6. What about perl5?
   /usr/bin/perl5

1. I keep getting the error "HTTP 404: Not Found", why?
   This indicates that the address you are trying to load is incorrect. Typically this is because you are trying to load a file that either doesn't exist, or there is a slight spelling error or typo. For example, if you entered the address http://www.gwi.net/~username/test-page.html, but the file test-page.html was saved as Test-Page.html you would get the 404 Not Found error. The reason for this is because file names are Case Sensitive. This is why we recommend that all file names are kept lowercase.
   
   
2. I keep getting a "Forbidden" error, why?
   The Forbidden error usually indicates that the file or directory you are trying to load may have its permissions set incorrectly. Permissions of a file determine who can see, modify or use the file or directory. Most FTP programs have an option for modifying the permissions of a file or directory. There are 3 groupings of permissions on any file or directory: those for the Owner, Group and World. You are the Owner, Group and World are those viewing the site.
   
   

   	UNIX CHMOD Value	Owner/Group/World
   Directory	755	RWX / R-X / R-X
   File	644	RW- / R-- / R--

   
   
3. My CGI's aren't working, why not?
   CGI scripts are very particular about where they are installed, what their permissions are, and how they are called. Any one of these settings being incorrect can cause them the not function.
   
   
   1. Make sure that the script is installed in the cgi-bin directory.
      
   2. Make sure that the scripts were uploaded using the TEXT or ASCII method.
      
   3. Make sure that the script itself is set to permissions level 755.
      
   4. Verify that you are calling the script correctly, see the information above on "How do I call my CGI scripts?".

If all else fails, contact our support or webmaster departments with as much information as you can (script name, script location, error message, URL) and we can take a look.