If you have any questions about creating or uploading your web page or image files to GWI's servers, here is the place to check. The majority of these FAQs and How To... instructions focus on uploading your page and getting it working correctly. If you want to learn more about HTML or web design, there are many tutorials on the web and some great computer resource books at your local bookstore.

1. How do I create a Web Page?
   
2. What is HTML?
   
3. What should I name my files?
   
4. Can I hire GWI to make my Web Page?
   
5. Can I use Microsoft Front Page Extensions?
   
6. Can I use CGI Scripts?
   
7. Can I use Server Side Includes (SSIs)?
   
8. Can I protect my web page with a password?
   
9. Can I add a Hit counter to my web page?
   
10. How do I setup an email form on my web page?

1. Where do I upload my files to?
   
2. How do I upload my files?
   
3. What if my site has Front Page 2002 Extensions enabled?

1. Where do I install my CGI scripts?
   
2. What is the absolute path for my CGI scripts?
   
3. How do I call my CGI scripts?
   
4. What is the path for perl on your server?

1. I keep getting the error "HTTP 404: Not Found", why?
   
2. I keep getting a "Forbidden" error, why?
   
3. My CGI's aren't working, why not?

1. Are daily and weekly logs available in this format?
   
2. Will I be sent reports via email?
   
3. How do I interpret my analog hit report?

1. How do I create a Web Page?
   You can create "raw" HTML using a simple text editor like NotePad in Windows. Or, there are many HTML editors available at cost or for free that can allow you to design a web page without knowing HTML. Learn more on how to create a web page.
   
   
2. What is HTML?
   HTML stands for HyperText Mark-up Language. It is the language that is used to create a web page. All of the text on any web page looks the way it does because of HTML commands. Try the "View Source" command of your web browser to see what really makes up a web page.
   
   
3. What should I name my files?
   Our servers do not have a lot of restrictions for file names, however, there are several recommendations:
   1. In HTML, file names are Case Sensitive. This means home.html is different than Home.html. To keep things simple, we recommend that you keep all filenames lowercase.
   2. While spaces in filenames are allowed, they can cause many problems. Rather than using a space, we recommend using the underscore or dash characters. (e.g. web_page.html or web-page.html, not web page.html.
   3. On HTML pages, you can use either .html or .htm as the extension, either will work fine.
   4. Your "home" page file needs to be named one of the following: home.html, home.htm, index.html or index.htm. If one of these files is present in a directory, it will load automatically. It is highly recommended that you only have one file in a directory with one of these names. (i.e. do not have both home.html and index.html in the same directory.)
      
      
4. Can I hire GWI to make my Web Page?
   GWI Does not provide Web Design, however we have Marketing Partners who do offer Web Design. Visit our list of MP's and those who offer Web Design.
   
   
5. Can I use Microsoft Front Page Extensions?
   If you have registered a domain name, and a VWS with GWI, you can have Front Page 2002 Extensions added to your site. Front Page Extensions are only necessary if you use the special features of Microsoft Front Page when designing your web site. Personal web sites do not support Front Page Extensions.
   
   
6. Can I use CGI Scripts?
   Yes. See below for tips and instructions on their use.
   
   
7. Can I use Server Side Includes (SSIs)?
   If you have a VWS, Server Side Includes are possible. You must place SSI's in .shtml files with the syntax - <!--#include virtual="foo"-->. That is all that is needed for SSI on a VWS.
   
   
8. Can I protect my web page with a password?
   Yes, our servers support the .htaccess password protocol. See our .htaccess mini-FAQ.
   
   
9. Can I add a Hit counter to my web page?
   Yes, GWI already has a counter CGI installed for you to use if you like. Instructions on adding it to your site can be found in our Hit Counter Page. If you prefer, you can install a counter CGI of your own, which can many times give you more control over your website.
   
   
10. How do I setup an email form on my web page?
    The easiest way would be through cgiemail, which we already have installed on our servers. See our cgiemail FAQ for instructions on setting it up.
    

1. Where do I upload my files to?
   The host will be www.yourdomain.com. No directory path is necessary. MORE
   
   
2. How do I upload my files?
   The most common way is to use an FTP program. There are several free FTP programs available for both Macintosh and Windows computers. Some web page editors have FTP capabilities built in. Most computers do not come with a built-in FTP program, so you will need to download and install one first.
   
   1. Text files (.html, .htm, .pl, .cgi, or .txt) need to be uploaded using TEXT or ASCII as the method.
      
   2. Image files (.jpg, .gif) need to be uploaded using RAW DATA (Mac) or BINARY (PC).
      
      FTP Tutorial
      
      
3. What if my site has Front Page 2002 Extensions enabled?
   Then you can use the publish feature of Microsoft Front Page. You will be connecting to the host www.yourdomain.com. You will also need your Front Page username and password, which you will have been contacted about once Front Page Extensions have been setup.

1. Where do I install my CGI scripts?
   CGI scripts need to be installed in the cgi-bin directory in the root level of your website (the same place you would put your home page). Usually, this directory does not exist, and you will have to create it.
   
   
2. What is the absolute path for my CGI scripts?
   /htdocs/www.yourdomain.com/cgi-bin
   
   
3. How do I call my CGI scripts?
   http://www.yourdomain.com/cgi-bin/script-name.cgi
   
   
4. What is the path for perl on your server?
   perl 5.6.1 is located at /usr/bin/perl
   perl 5.00503 is located at /usr/bin/perl.500503

1. I keep getting the error "HTTP 404: Not Found", why?
   This indicates that the address you are trying to load is incorrect. Typically this is because you are trying to load a file that either doesn't exist, or there is a slight spelling error or typo. For example, if you entered the address http://www.gwi.net/~username/test-page.html, but the file test-page.html was saved as Test-Page.html you would get the 404 Not Found error. The reason for this is because file names are Case Sensitive. This is why we recommend that all file names are kept lowercase.
   
   
2. I keep getting a "Forbidden" error, why?
   The Forbidden error usually indicates that the file or directory you are trying to load may have its permissions set incorrectly. Permissions of a file determine who can see, modify or use the file or directory. Most FTP programs have an option for modifying the permissions of a file or directory. There are 3 groupings of permissions on any file or directory: those for the Owner, Group and World. You are the Owner, Group and World are those viewing the site.
   
   

   	UNIX CHMOD Value	Owner/Group/World
   Directory	755	RWX / R-X / R-X
   File	644	RW- / R-- / R--

   
   
3. My CGI's aren't working, why not?
   CGI scripts are very particular about where they are installed, what their permissions are, and how they are called. Any one of these settings being incorrect can cause them the not function.
   
   
   1. Make sure that the script is installed in the cgi-bin directory.
      
   2. Make sure that the scripts were uploaded using the TEXT or ASCII method.
      
   3. Make sure that the script itself is set to permissions level 755.
      
   4. Verify that you are calling the script correctly, see the information above on "How do I call my CGI scripts?".

If all else fails, contact our support or webmaster departments with as much information as you can (script name, script location, error message, URL) and we can take a look.