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MODIFY YOUR ACCOUNT

There are several modifications you can make to your account right online with GWI. Simply choose from the options below and follow the easy instructions.

Account Type Changes:

Our Account Modifier form allows you to change your dial-up Internet access account type (for example: change from a GWI Net-40 account to a GWI Net-Unlimited account). Please allow 24 hours for processing (if you submit your request after 5pm weekdays or during a weekend, it will be processed on the next business morning).

Modify Your Quota:

Your GWI account comes with 40 megabytes of space on our server for storing email and a personal home page. You may use this space for both email and your home page, but the combined total of all email on the server and all files making up the personal home page cannot exceed 40MB.

If you need more than 40MB of storage, we offer quota increases at the cost of $10 per 10 megabytes per month. You can alter your current quota on our Quota Modification Page.

If at any time you meet or exceed your quota, you will be unable to place additional files in your personal web page or receive new email messages until you either reduce your usage or increase your quota. For more information on quotas, see our Quota Information page.

Second Mailbox Request:

If you currently have our GWI Net-Unlimited account and would like to request your second mailbox, you can use our Additional Mailbox Request form. Your second mailbox will be available within an hour (if you submit your form after 5pm weekdays or during the weekend, the mailbox may not be available until the next business morning).

Once your new mailbox is active, you will need to adjust some settings within your email program in order to use the mailbox. See our Software Set-up section for detailed instructions for the most popular email programs.

If you have other modifications you would like to make to your account that are not covered in the options above, email our Sales Department or call us at 866-494-2020.