At GWI, we are so certain that you will be satisfied with our service that we provide a full 7-day money-back guarantee. If you are not completely satisfied, simply call us and cancel your Internet access account within the first 7 days and we will refund your money.

If you cancel your account at any time after the initial 7 days, it will remain active to the end of your current billing cycle. The initial $15 activation fee is not refundable.

At times, GWI will extend special introductory offers. If you join GWI under one of these offers, our cancellation policy differs slightly and is as follows:

• For any promotional offer, if you cancel within first 7 days our full money-back guarantee as described above applies.
  
  
• If you join under a monthly promotional offer and cancel after the first 7 days, GWI is not obligated to refund any portion of that month's fee or any activation fee charged.
  
  
• If you join under a multi-month promotional offer and cancel after the first 7 days, you will be responsible for the current month's fee. However, GWI will refund you for any future months of access that you have paid for. Any activation fee that has been charged is nonrefundable.