Users will be billed on a monthly basis, the actual bill date being determined by the date upon which service began. All bills will be delivered electronically via email and shall be due within 20 days from the bill date. Late notices for unpaid balances will be transmitted electronically 30 days after the bill date. Failure to contact the GWI billing office prior 40 days after the bill date will result in termination of all the user's services and the user's file will be turned over to collections. Virtual Web Servers closed for nonpayment will retain their information online for 30 days and then all files will be deleted.

All users will be assessed a surcharge of $10 for each returned check. Electronic checks that are returned will also be assessed this fee; however, if an electronically returned item was at no fault of the user, this fee shall be waived. The customer will also be responsible for re-submitting the complete original payment.