24/7 GWI Technical Support: Always on Your Schedule!

At GWI, we are dedicated to providing our members with the best technical support possible. Our Support Team is made up of highly trained technical support people located right here in Maine. You will find them friendly, knowledgeable and experienced in all facets of Internet and Telephone connectivity. And whether you are a beginner just learning the Web or an experienced professional with advanced needs, we have the tools to help you 24/7 – even on weekends!

Support is as easy as click or call

Try our state-of-the-art Interactive Self-Help Tools featuring answers to our members’ most frequently asked questions. From “how to” questions about using the Internet, your Broadband or Dial-Up connection, or email service, to more technical topics on website hosting, Internet security and high-speed bandwidth specifications, will find the answer here.

If you don’t find what you are looking for in our Self Help knowledgebase, visit our Policies pages, contact technical support online or call toll free 800-229-2096.

 

System Announcements

Occasionally at GWI, we have system upgrades and issues that could affect your service. We invite you to check back here for the latest details on recent or upcoming system activities and stay current with GWI's scheduled updates.

 

  • GWI Expands Its Phone Service Offerings With Several New Plans Read more »
  • FairPoint project to have temporary impact on GWI customers Read more »
  • State panel set to review broadband expansion for rural Maine Read more »

 

Patient & Pleasant Service, Community Contributor.

— Mickey F., Augusta